Title: Customer Service - The ACE Way
Application: Storyline
Features Used: Branching, Triggers, Text to Voice, Music, Quizzing
Quiz: Yes
Quiz includes: multiple choice, multiple answer, fill in the blanks, true/false, matching
Narration: Yes

Synopsis: This course is designed to introduce several customer service concepts, known as ACE. The eLearning contains narration, and music. It also contains branching so that crew members and managers can get the training they need from the same course.